CRUISE SERVICES

The Port of Southampton is the home of the UK cruise industry and the leading cruise turnaround port in Northern Europe. Solent Stevedores works in partnership with port owners, ABP and the cruise industry, and has an excellent reputation for the high level of service we provide to cruise lines and their guests.

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Every year, our team in Southampton greets over 2.0 million guests, loads 2.8 million items of luggage and handles 120,000 tonnes of ship’s provisions across 400 turnaround calls – almost a 100% increase in business since 2010.

Cruise Services

EXCESS OF 2.0 million
Passengers

Cruise Services

EXCESS OF 2.8 million
Suitcases

Cruise Services

EXCESS OF 120,000 TONNES
OF SHIP’S STORES

At Marina Bay in Singapore, a key Asian cruise hub, Solent Stevedores handles a further 250 turnaround calls annually – the combined total of which makes us a global leader in the provision of stevedoring services to the cruise industry. Our full time cruise department and experienced management team are dedicated to providing the highest levels of customer service to cruise lines and their guests, including mooring operations, baggage handling, stores handling, mobility assistance and porterage services. A fleet of over 50 state-of-the-art machines and other specialist equipment, fabricated in-house, ensures these services are achieved seamlessly. The Solent Stevedores team understands the importance of providing an outstanding service in a safe environment. The company consistently strives to improve the service offered to customers through innovation, investment, feedback, and through measuring performance. As well as a highly trained and experienced workforce, Solent Stevedores is accredited to ISO9001 and ISO14001 Quality and Environmental standards.

Cruise Services

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Baggage handling

Porterage and Baggage Handling services for cruise ships at the Port of Southampton

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Stores handling

Stores Handling including foodstuffs, technical and engineering.

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Support Services

Cruise Vessel Support services for ships including Mooring Services and Crew Training for “on board” handling equipment.

SOUTHAMPTON

Northern Europe’s No.1 turnaround port has 5 dedicated Cruise Teminals. Key Management and staff with extensive experience ensure a high level of service always.

Mayflower Cruise Terminal | Berth 106

Quayside length: 350m | Quayside water depth: 11.7m
SO15 1HJ – view map >

Horizon Cruise Terminal | Berth 102

Quayside length: 400m | Quayside water depth: 10.5m
SO15 1AW – view map >

City Cruise Terminal | Berth 101

Quayside length: 370m | Quayside water depth: 10.5m
SO15 1BS – view map >

Ocean Terminal | Berth 46

Quayside length: 480m | Quayside water depth: 10.5m
SO14 3QN – view map >

QE II Cruise Terminal | Berth 38

Quayside length: 508m | Quayside water depth: 10.5m
SO14 3GG – view map >

For more information contact:

Perry Dack
Cruise Manager
03303 115 107
EMAIL >

Zak Mcelvenny
Operations & Compliance Director
03303 115 107
EMAIL >

SINGAPORE

Following the acquisition of Nam Seng Cargo in 2018, Solent Stevedores provides Cruise turnaround and support services at both the Marina Bay Cruise Centre, and Singapore Cruise.

Marina Bay and Singapore Cruise Centre | Marina South Pier MRT station, Singapore

The Marina Bay terminal, opened in 2012 is located at Marina South and has deep waters, a large turning basin and no height restrictions.

Quayside length: 360m
Quayside water depth: 11.5m
view map >

Singapore Cruise | International Passenger Terminal

The International Passenger Terminal at Singapore Cruise was originally built in 1991 and upgraded in 1998 by the Port of Singapore Authority. It serves small to medium sized cruise liners.

Quayside length: 310m / 270m
Quayside water depth: 12m
Height limit: 52m
view map >

For more information contact:

Benjamin Chau
Operations Manager
+ 65 67766918
EMAIL >

OUR PARTNERS

Solent Stevedores is a member of Cruise Britain and Cruise Europe, networks of cruise ports, operators and service providers.

Cruise Britain

Cruise Britain is a business to business network of cruise ports, destinations and service providers that exists to promote Britain as a cruise destination.

Associated British Ports

ABP is the owner of Europe’s leading cruise turnaround port.

Cruise Europe

Cruise Europe is the original business to business network of cruise ports and destinations in Northern & Atlantic Europe.

“Please pass on my sincere thanks to the entire team that supported the Arcadia Refit team and pre refit preparations at the Mayflower Terminal on Tuesday morning. There was some very impressive fork-lift control and a really professional and enthusiastic workforce that gave us great support and ensured the ship left on time after a complex loading and embarkation plan.”
Alan Weeks

Senior Projects Superintendent, Carnival UK

News

Keep in touch with our latest news and announcements

Record breaking month for London Gateway team

Record breaking month for London Gateway team

The team handling London Gateway operations has seen a record-breaking month in January. Based at the UK’s most advanced integrated container port and logistics hub, the team moved 8,795 boxes in the month with a TEU level of 3940 - the highest numbers in the seven...

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Investment into cruise infrastructure

Investment into cruise infrastructure

Our cruise stevedoring team has further boosted resilience, safety, and security of our cruise infrastructure by introducing a number of improvements to the team’s equipment. As part of the ongoing investment in our cruise infrastructure and facilities Solent...

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Setting the right standards at Solent Stevedores

Setting the right standards at Solent Stevedores

Following a thorough external auditing process by a UKAS accredited body, the team in Southampton has been successful in achieving certification or ISO 9001, 14001 and 45001.  The audit process looks at all operational and management standards across cruise, bulks,...

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