CRUISE SERVICES
The Port of Southampton is the home of the UK cruise industry and the leading cruise turnaround port in Europe. Solent Stevedores works in partnership with port owners, ABP and the cruise industry, and has an excellent reputation for the high level of service we provide to cruise lines and their guests.
Every year, our team in Southampton greets over 2.0 million guests, loads 2.8 million items of luggage and handles 120,000 tonnes of ship’s provisions across 400 turnaround calls – almost a 100% increase in business since 2010.
EXCESS OF 2.0 million
Passengers
EXCESS OF 2.8 million
Suitcases
EXCESS OF 120,000 TONNES
OF SHIP’S STORES
Our full time cruise department and experienced management team are dedicated to providing the highest levels of customer service to cruise lines and their guests, including mooring operations, baggage handling, stores handling, mobility assistance and porterage services. A fleet of over 50 state-of-the-art machines and other specialist equipment, fabricated in-house, ensures these services are achieved seamlessly.
The Solent Stevedores team understands the importance of providing an outstanding service in a safe environment. The company consistently strives to improve the service offered to customers through innovation, investment, feedback, and through measuring performance. As well as a highly trained and experienced workforce, Solent Stevedores is accredited to ISO9001 and ISO14001 Quality and Environmental standards.
Services
Baggage handling
Porterage and Baggage Handling services for cruise ships at the Port of Southampton
Stores handling
Stores Handling including foodstuffs, technical and engineering.
Support Services
Cruise Vessel Support services for ships including Mooring Services and Crew Training for “on board” handling equipment.
SOUTHAMPTON
Mayflower Cruise Terminal | Berth 106
Quayside length: 350m | Quayside water depth: 11.7m
SO15 1HJ – view map >
Horizon Cruise Terminal | Berth 102
Quayside length: 400m | Quayside water depth: 10.5m
SO15 1AW – view map >
City Cruise Terminal | Berth 101
Quayside length: 370m | Quayside water depth: 10.5m
SO15 1BS – view map >
Ocean Terminal | Berth 46
Quayside length: 480m | Quayside water depth: 10.5m
SO14 3QN – view map >
QE II Cruise Terminal | Berth 38
Quayside length: 508m | Quayside water depth: 10.5m
SO14 3GG – view map >
For more information contact:
Perry Dack
Cruise Manager
03303 115 107
EMAIL >
Zak Mcelvenny
Compliance Director
03303 115 107
EMAIL >
SINGAPORE
Following the acquisition of Nam Seng Cargo in 2018, Solent Stevedores provides Cruise turnaround and support services at both the Marina Bay Cruise Centre, and Singapore Cruise.
Marina Bay and Singapore Cruise Centre | Marina South Pier MRT station, Singapore
The Marina Bay terminal, opened in 2012 is located at Marina South and has deep waters, a large turning basin and no height restrictions.
Quayside length: 360m
Quayside water depth: 11.5m
view map >
Singapore Cruise | International Passenger Terminal
The International Passenger Terminal at Singapore Cruise was originally built in 1991 and upgraded in 1998 by the Port of Singapore Authority. It serves small to medium sized cruise liners.
Quayside length: 310m / 270m
Quayside water depth: 12m
Height limit: 52m
view map >
For more information contact:
Benjamin Chau
Operations Manager
+ 65 67766918
EMAIL >
OUR PARTNERS
Solent Stevedores is a member of Cruise Britain and Cruise Europe, networks of cruise ports, operators and service providers.
Cruise Britain
Cruise Britain is a business to business network of cruise ports, destinations and service providers that exists to promote Britain as a cruise destination.
Visit: cruisebritain.org
Associated British Ports
ABP is the owner of Europe’s leading cruise turnaround port.
Visit: abports.co.uk
Cruise Europe
Cruise Europe is the original business to business network of cruise ports and destinations in Northern & Atlantic Europe.
Visit: cruiseeurope.com
There was some very impressive fork-lift control and a really professional and enthusiastic workforce that gave us great support and ensured the ship left on time after a complex loading and embarkation plan.”
News
Keep in touch with our latest news and announcements
Labour Party Visit to our rail and container operations at the Port of Southampton
In June we welcomed a visit from the Labour party leader Sir Keir Starmer and Shadow Chancellor Rachel Reeves to our rail and container operations at the Port of Southampton. Sir Keir and Rachel were in Europe’s leading cruise turnaround port hosed by Associated...
Rail Minister opens new multi-million-pound rail investment at the Port of Southampton
The Minister for Rail and HS2, Huw Merriman, officially opened the new Solent Rail Terminal marking the completion of the £17.5 million partnership investment between Associated British Ports (ABP) and Solent Stevedores. The multi-million-pound rail upgrade...
Solent Stevedores appoints Mark Hooper as Director of Rail and Containers
Industry-leading cargo handler, Solent Stevedores, announces the appointment of Mark Hooper as Director of Rail and Containers across operations in the Port of Southampton and London Gateway. Solent Stevedores welcomes Mark, former Business Development Director for DP...